B3 Shop Support

Contact Information:

  • before ordering - email retail@barre3.com with any questions about our online retail products
  • after ordering - email retail@barre3.com with any shipping or return questions or concerns

Returns:

Merchandise must be returned within 30 days of purchase unworn/unused with tags attached for an exchange or full refund. We do not accommodate exchanges. If you wish to exchange an item, you must process your return and begin a new order. All skin care items and sale items are final sale and cannot be returned.

If the item(s) ordered was damaged or doesn't function please contact us at retail@barre3.com within 48 hours of receipt.  We will replace or repair the defective item(s) as soon as possible.

How to process a return:

Mail the item(s) to the address below. Make sure your name, order # and intent to return or exchange is included in the package.  You are responsible for the mailing costs.

Return Address:

OIA Bybee Lake DC-Receiving Dept.

C/O barre3

14601 N. Bybee Lake Ct.

Portland, OR 97203

More return policy details:

  • For accepted returns, we will credit you the full purchase price minus the original shipping charges. The customer is responsible for the return shipping costs.
  • All items must be unworn/unused with tags attached.
  • barre3 reserves the right to refuse returned merchandise or may ban a customer from completing future purchases, if it is determined that a customer has a history of abusing the returns policy.

How to Reroute Your Order: 

Provide an incorrect shipping address? We're sorry to hear your package is missing, we have provided steps below to help you reroute it to the correct address.  

Please let us know how we can further assist you. 

 



 

     

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