B3 Shop Support
- before ordering - email firstname.lastname@example.org with any questions about our online retail products
- after ordering - email email@example.com with any shipping or return questions or concerns
Merchandise must be returned within 30 days of purchase unworn/unused with tags attached for an exchange or full refund. We do not accommodate exchanges. If you wish to exchange an item, you must process your return and begin a new order. All skin care items and sale items are final sale and cannot be returned.
If the item(s) ordered was damaged or doesn't function please contact us at firstname.lastname@example.org within 48 hours of receipt. We will replace or repair the defective item(s) as soon as possible.
How to process a return:
Mail the item(s) to the address below. Make sure your name, order # and intent to return or exchange is included in the package. You are responsible for the mailing costs.
OIA Bybee Lake DC-Receiving Dept.
14601 N. Bybee Lake Ct.
Portland, OR 97203
More return policy details:
- For accepted returns, we will credit you the full purchase price minus the original shipping charges. The customer is responsible for the return shipping costs.
- All items must be unworn/unused with tags attached.
- barre3 reserves the right to refuse returned merchandise or may ban a customer from completing future purchases, if it is determined that a customer has a history of abusing the returns policy.
How to Reroute Your Order:
Provide an incorrect shipping address? We're sorry to hear your package is missing, we have provided steps below to help you reroute it to the correct address.
- For USPS follow this link: https://www.usps.com/man
For UPS follow this link: https://www.ups.com/deli
Please let us know how we can further assist you.